Improve member retention through driving engagement.
A business intelligence tool to improve fitness businesses member retention and accelerate growth.
A small increase in Member Retention can increase profits between 25% and 95%
– Bain & Company.
- Pick up trends for both individual members and collectively
- Identify absent members
- Drive low-attendance members to become high-attendance members
Integration through an API allows live data analysis. No need to run reports!
Through our trend analysis, keep a live track of exactly where members are dropping off.
Our algorithm will automate a daily list of high priority members.
Work closely with our member engagement experts to build out a customised engagement plan over 12 weeks.
Our team completes the API integration to your booking system to allow for live data and trend analysis.
Our software will:
- Find where members are dropping off
- Identify members that are at risk of dropping off
- Notify your team live
End result
- Live actionable tasks are created to reduce churn
Our team continues to work 1:1 to train your team and ensure KPIs are met.
Many gyms will have a churn rate of 10%+.
For a gym with 200 members and a churn rate of 7% – you are losing 14 members every month.
A small 15% improvement would add over $140,000 in lifetime value.
API integration
Live analysis
Priority members
Book a call with our team to learn more: