FAQ's
Recovr is a digital recovery and rehab tool. It allows users to access rehab programs via the app conveniently in their own time, and at a smaller cost than traditional programs.
Recovr’s instructors are rehab professionals that are experts in their field. Recovr is open to all rehab professionals to create their own programs. However, they must pass a rigorous quality assessment first which ensures a high standard is maintained.
Firstly, you will need to select a program. You can do this either by using the assessment tool, or by searching for a specific program. Once you have committed to a program you will be able to select what week you want to start with and will then be directed through to selecting the workout. Once you have selected a workout you will be directed to the exercise to start with. Each exercise will have a video and specific instructions to guide you through.
Recovr programs are specifically designed by rehab professionals. There are many different types of programs available ranging from rehab, prehab, mobility, stretching, strengthening, plus many more. Each program varies in length and can be completed in your own time.
You can choose a Recovr program by using our assessment tool. This uses your answers to identify the programs that suit your needs. You can also use the search function to find a specific program, using different program types and areas of the body.
Firstly, you will need to sign up for a free account. This gives you access to the freemium features in the app including the assessment tool. Once you have completed the assessment, you will be directed to programs that suit your needs. To access these programs you will need to change to a premium account. This can be done through the subscriptions page.
Recovr has many different types of programs including rehab, prehab, mobility, stretching, strength, yoga, pilates, running, plus many more.
Results will vary from person to person and depend on the program you are completing. If however, you aren’t happy with your progress, you’ll be able to speak with a Recovr rehab professional through the app.
Recovr is a subscription service and costs $29.99 per month which will automatically renew each month.
Recovr programs are not medical advice and you should always speak to a rehab professional before you start any program.
Recovr has specially designed programs for anyone that is pre- or postnatal, however you should seek medical advice before you start any program.
Recovr programs are suitable for beginners, intermediate and advanced athletes, however you should seek medical advice before you begin any program.
Recovr exercises are supported by videos and written explanations. If however, you are unsure of how to do an exercise please reach out to the Recovr team or seek medical advice.
The programs are designed for you to complete when you can, rather than at specific times. This allows you to complete the exercises at your own pace.
Programs are broken down into weeks. Each week will consist of several workouts, which will be broken down into individual exercises. You will be instructed on how many reps and sets you should do for each exercise.
You will continue to work through each week progressively until the end of the program. After you complete a program you will be recommended another program to help prevent your problem from recurring.
Yes, you’re able to complete multiple programs at the same time if desired.
No, unfortunately you are unable to change the exercises in your program.
At the start of each workout you will be told what equipment is needed.
New programs are added every month. If you can’t find the specific program you are looking for, please let us know!
At this stage Recovr doesn’t link to any other apps, however we are continually making improvements. If you have any suggestions please let us know!
There is a link on the login screen that directs you to reset your password.
Please notify support.
It’s easy to unsubscribe. Simply scroll to the bottom of an email communication and click the link to unsubscribe.
If you use a recent version of iOS (12.1.4 or above), follow the following steps to cancel:
- Open the App store
- Select the profile icon in the top-right corner
- Select subscriptions
- Select Recovr and the option to cancel
If you use an older version of iOS (12.1.4 or below), follow the following steps to cancel:
- Go to your phone settings, and then Itunes & App store
- At the top of the screen find your Apple ID, then tap to View Apple ID
- Select subscriptions
- Select Recovr
Please be aware that we are unable to modify or cancel a subscription on your behalf as this and payments are managed by Apple.
Yes, absolutely! We offer a free trial period that gives you access to all of our programs for a trial period at no cost. However, please make sure to cancel your subscription before the end of your trial period to avoid being charged.
Unfortunately there’s no way to pause a subscription without cancelling it. Please follow our steps to cancel your subscription instead. If you would like to return to Recovr at a later date, make sure not to delete the app as you will also lose your progress.
Follow the steps below:
- Open your device settings
- Select notifications
- Tap Recovr
- Adjust the notifications as preferred
How can I delete my account?
We’d love to hear your feedback on anything we can do to improve our app – that’s how we make it better for you! Please feel free to get in touch with us.
You can delete your account by going into the account tab and scrolling to the bottom.
